Steri-Clean® and HOARDERS.COM® is now in the process of accepting potential applicants for open franchise territories throughout the United States. Despite having dozens of offices throughout the country, we still have several key territories available. Our goal at Steri-Clean® is to have our services available to all individuals that feel they are in need of new beginnings. We truly believe that our company delivers on our promise of Restoring Homes and Lives®, and we do so in the most sincere and affordable manner available. Please contact our franchise sales at (800) 929-1498 ext. 200 for information about joining our team and learn more about this exciting opportunity with unlimited possibilities and potential!
Steri-Clean and HOARDERS.COM were established in 1995 to assist individuals known to be suffering from the disorder known as “hoarding.” With millions of hoarders throughout the nation, it became our goal to provide assistance to these individuals in any way we could. While helping hoarders throughout California restore their homes and lives, we understood the need to reach out to others throughout the country that were also in need of assistance.
To accomplish this, Steri-Clean Inc developed a weekly online hoarding support group that features experts in the field of hoarding, therapists, and hoarders that participate in discussions of how to help address the issue of hoarding. Steri-Clean also developed a national database of reputable hoarding cleanup companies that we can refer you to if the help you need is outside of our service area.
CORPORATE OFFICE – Southern California
Our corporate office, located in Southern California, is the headquarters for all of our training of corporate employees as well as franchise owners and their staff. The corporate office for Steri-Clean, Inc. handles all the accounting, procurement, Human Resources, and some of the operations and franchise support functions.
Our training room is utilized to train new employees on the psychology behind hoarding, different types of hoarding behaviors, the unique approaches to working with hoarders, the procedures involved in cleaning a hoarders home, and what to look for when recovering items to be kept (items of sentimental and monetary value and other items of importance to the client). Our training room is also used for monthly training updates in the ongoing process of education for all of our employees.
Our conference room is utilized for meeting with potential customers, meetings with city and county officials regarding current hoarding cases, and small company meetings including ongoing education for both biohazard and hoarding remediation. We occasionally use this room for one on one help with hoarders, as well. This room gives us the potential to show videos, photos, and deliver presentations to any number of clients in an effort to show them exactly what our company is all about.
Our national call center supports franchises by answering all calls 24 hours a day, putting the necessary information into our proprietary CleanNet system, then transfers the caller to the proper location. The call center answers customer calls 7 days a week, 24 hours a day, and 365 days a year. This allows our franchise owners the ability to be in the field on jobs, estimates, or marketing.
Steri-Clean, Inc. has a large 5,000 sq. ft. warehouse to accompany the need to house all items from hoarding jobs that we do not throw away, including all donations, paperwork to be shredded, electronic waste to be recycled, household hazardous waste to be properly disposed of, and old prescription medications that are to be properly destroyed.
While we can remove anywhere from 5-10 tons of waste from homes per day, we do our best to limit the amount of waste that goes to our local landfills by recycling and donating as much of the clutter as possible, and by not including in that waste items that may be dangerous to our environment. Steri-Clean, Inc. recovers over 100,000 pounds of electronic waste each year, 100% of which is picked up to be recycled. Steri-Clean, Inc. cares deeply about our environment and is proud to say that we contribute as much as possible to the effort to maintain our efforts of being a “green” company.