Terms of Service
Effective Date: July 1, 2026
Welcome to the Hoarders, part of the Steri-Clean Franchise. By accessing our website or using our services, you agree to these Terms of Service.
1. Services
Hoarders, part of the Steri-Clean Franchise, provides compassionate hoarding clean-up and support for all involved.
We reserve the right to modify, suspend, or discontinue any part of our services at any time without prior notice.
2. User Responsibilities
By using our services, you agree to:
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Provide accurate and current information.
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Use our services only for lawful purposes.
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Not interfere with or disrupt our website or services.
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Comply with all applicable laws and regulations.
3. Intellectual Property
All content on this website, including text, graphics, logos, images, and other materials, is the property of Steri-Clean Franchise unless otherwise stated. You may not reproduce, distribute, or use any content without prior written permission.
4. Limitation of Liability
To the fullest extent permitted by law, Hoarders/Steri-Clean Franchise shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website.
5. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
6. SMS Terms & Conditions
By providing your mobile phone number and opting in, you consent to receive SMS text messages from Steri-Clean Franchise related to our services.
Message Types
Messages may include:
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Appointment reminders
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Account notifications
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Customer support communications
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Service updates
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Follow-up messages
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Promotional or marketing messages (only where you have provided separate consent, if applicable)
Message Frequency
Message frequency varies depending on your interactions with us.
Message and Data Rates
Message and data rates may apply according to your wireless carrier plan.
Opting Out
You may opt out of SMS communications at any time by replying STOP to any message. After opting out, you will receive one final confirmation message, and no additional SMS messages will be sent unless you opt in again.
Help
For assistance, reply HELP to any SMS message or contact us by:
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Phone: 844-498-3857
Supported Carriers
Mobile carriers are not liable for delayed or undelivered messages.
Consent
SMS consent is not a condition of purchasing any goods or services.
7. Changes to These Terms
We may update these Terms of Service from time to time. Changes become effective immediately upon posting on this website. Continued use of our services constitutes acceptance of the revised Terms.
8. Governing Law
These Terms shall be governed by and interpreted under your state's laws, without regard to conflict of law principles.
9. Contact Information
If you have questions about these Terms of Service, please contact us through our website form or by calling 1-844-498-3857.
